Refund and Cancellation Policy

Standard Refund & Cancellation Policy

At the time of booking, a portion of all reservations is considered to be a non-refundable deposit. The non-refundable deposit is $100/session for all summer camp bookings and 25% of all surf lesson bookings. The following additional policies apply:

  • Early Booking Flexible Cancellation Window: For any reservation made before March 1st, cancel or change your booking within 1-month and get a full refund minus $35/pp rebooking fee.

  • Timely Cancellation: In the event you need to cancel your reservation, refunds are subject to the following cancellation windows:

    • Cancellation more than 45 days from the start date of program: full refund minus deposit.
    • Cancellation between 21 - 45 days from the start date of program: 75% refund.
    • Cancellation within 21-days of the start date of program: non-refundable.

  • Documented Injury or Illness: In the event that the participant in the program has a medically documented injury or illness that prevents participation in the entire program, and if we are able to rebook your spot from our waitlist within 7-days, you will be eligible for a full refund minus deposit.

Pandemic/Emergency Cancellation Policy

In the event that Surf Camp is unable to open for the season because of a health emergency or any local/national declaration or mandate, the following policy shall supersede our standard refund policy and all currently enrolled customers will be given two options:

  1. Receive a credit for a future season equal to 90% of the value of your existing booking(s) with a special period of early enrollment provided exclusively to those who select this option.
  2. Receive a cash refund in the amount of 75% of your original booking(s).